User Story

A short description of a feature from the user’s perspective. Format: "As a [role], I want [goal] so that [reason]".

What is a user story?

A user story is a short, plain-language description of a feature from the user's perspective. The standard format is:

As a [role], I want [goal] so that [reason].

Example: "As a sprint planner, I want to see remaining capacity so that I don't over-commit the team."

The 3 Cs

Ron Jeffries' classic framing:

  • Card: the user story is a placeholder, not a spec. Short enough to fit on an index card.
  • Conversation: the real spec is the conversation between the team, PM, and stakeholders.
  • Confirmation: the acceptance criteria that prove the story is done.

INVEST: what makes a story good

  • Independent: can be shipped on its own
  • Negotiable: scope can be discussed
  • Valuable: delivers something the user notices
  • Estimable: small enough to size
  • Small: fits in a single sprint
  • Testable: has clear acceptance criteria

Common user story mistakes

  • "As a developer, I want...": that's a task, not a user story. Stories are about end users.
  • Too big: if it can't ship in a sprint, split it.
  • No acceptance criteria: the team will guess what "done" means and guess wrong.
  • Treating the format as gospel: the format is a starting point, not a religion. If your team understands the work without it, that's fine.

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